Inside Sales Engineering Support

Position Summary

An individual in this position should have strong interpersonal and communication skills, as well as, a high technical/engineering ability. From time to time this individual will be asked to communicate with clients via phone/e-mail/face to face. A background in mechanical engineering, technical sales, previous inside sales experience and previous experience in the HVAC industry are a plus.

Primary Functions • Perform supporting role for all Sales Representatives. • Read and interpret technical specifications (Bid documents) and plans (Blueprints). Compile this information such that an accurate estimate is available to develop final bid pricing. • Prepare technical equipment selections for customers to use in the design and quoting process. • Review engineering documents and designs for proper application and specification of HVAC equipment prior to bid. • Prepare budgets for projects when in the planning stages. • General understanding of project terms and conditions with regard to how they impact pricing. • Ability to apply common HVAC unit components in accordance with manufacturer's recommendations, as well as industry standards. • Develop "Project Proposal Specification" or scope of work using applicable information from bid documents and component selections. Format of scope to be consistent with current scope guidelines. • Update and maintain data base such that bookings projections report and shipping projections report are accurate. Individual quote files to be kept to a minimum of 30 days current via follow up calls and reporting. • Manage and prioritize workload as customer defined deadlines are requested and adjusted on a daily basis. • Place orders for all equipment and accessories sold on a project. • Communicate ship dates and coordinate logistics with installing contractors. Education, Abilities, and Skills • BS Degree in Engineering preferred; or extensive industry experience. • General computer knowledge with emphasis in the following software applications: Word, Excel, Outlook. • Proficient in technical writing that will be utilized in all forms of internal and field communication. • Must be a team player that can communicate and excel in a team environment. • Ability to communicate well verbally and visualize concepts. • Great organizational skills with the ability to prioritize and complete multiple tasks on-time. • Must be able to master several software programs from the manufactures represented by Thermal.
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